{"id":2600,"date":"2021-04-26T10:41:21","date_gmt":"2021-04-26T10:41:21","guid":{"rendered":"https:\/\/studioproud.com\/faq\/"},"modified":"2021-04-27T13:12:32","modified_gmt":"2021-04-27T13:12:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.studioproud.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row el_class=”faq-section”][vc_column][vc_column_text]<\/p>\n

Frequently Asked Questions<\/h1>\n

[\/vc_column_text][vc_tta_accordion style=”modern” shape=”square” color=”white” c_position=”right” active_section=”6″ collapsible_all=”true”][vc_tta_section title=”What size do I need?” tab_id=”1619433883635-c6dd6ddb-1b06″][vc_column_text]You will be fine the right size for your dog in this size chart.<\/p>\n

\"\"<\/a>
\n\"\"<\/a><\/div>\n

[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Woldwide shipment?” tab_id=”1619433883656-a074586f-7b84″][vc_column_text]We ship worldwide! Order on working days before 15:00 will
\nbe shipped te same day. You will receive an email where you can follow your
\npurchased items. We ship your goods with DHL, DPD or POSTNL depends on the
\ngoods and your location. Generally, items tot he Netherlands and Belgium will
\narrive within 1-2 days from the time they are posted. International deliveries should
\narrives in 3-5 business days. Shipping timelines depends on your location. No
\nguarantee can be made in regards to arrival date. Studio Proud is not
\nresponsible for any customs, duties, taxes or fees you may icur during
\ndelivery, however this is an incredibly rare occurrence.<\/p>\n

*Studio Proud is not responsible for delays that occur
\nduring the delivery.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Demaged product during shipment” tab_id=”1619434081483-3df2f6c5-219d”][vc_column_text]If you do receive demaged goods, please contact us immediately at info@studioproud.com<\/a> with a photo of the demage or the wrong item you received, as well as your order number. We
\nwill personlly assist you and sort out your problem as quickly as possible.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Return Policy” tab_id=”1619434117654-91fb67c6-6ca3″][vc_column_text]Most purchaces may be returned whithin 14 days. The items must be unworn, unwashed, and undamaged and in orginal pachage.<\/p>\n

If you want to return or exchange your order you may do so within 14 days of receiving the products by sending us an email: info@studioproud.com. shipping cost for returning are for the customer.<\/p>\n

We ask that the following requirements are met: The item’s must be in orginal condition, not worn outdoors or altered in any way. Item’s must be shippend back in the orginal Studio Proud gift box to ensure the safety of the item on its way back to us.<\/p>\n

Please note that Studio Proud is not liable for lost packages during return. We recommend purchasing tracked shipping for the return and keep a record of your shipping details![\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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You will receive an email where […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2600","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Studio Proud<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.studioproud.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Studio Proud\" \/>\n<meta property=\"og:description\" content=\"[vc_row el_class=”faq-section”][vc_column][vc_column_text] Frequently Asked Questions [\/vc_column_text][vc_tta_accordion style=”modern” shape=”square” color=”white” c_position=”right” active_section=”6″ collapsible_all=”true”][vc_tta_section title=”What size do I need?” tab_id=”1619433883635-c6dd6ddb-1b06″][vc_column_text]You will be fine the right size for your dog in this size chart. 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